After successful payment, your jewelry order will be carefully quality checked and securely packed within 2 business days before shipment. We use protective packaging to prevent damage and oxidation during transit.
International shipping is available to all countries worldwide. Delivery duration may be affected by customs clearance and local logistics, so we cannot guarantee exact arrival dates. Tracking information will be sent to you after dispatch.
Customers are responsible for all shipping costs and any customs fees incurred during cross-border delivery. We do not cover import duties or regional extra fees.
In case of damaged jewelry caused by transportation, please contact our support team with clear photos within 48 hours after delivery. We will arrange proper solutions for valid quality problems. Return shipping for non-quality reasons shall be paid by customers.