Welcome to our store. We focus on jewelry sales and related services, and always put users’ privacy and data security first. This Privacy Policy aims to clarify the relevant rules for our store to collect, use, store and share users’ personal information, and applies to all users who browse our website, consume in offline stores, place orders online, and use our membership services. It is applicable to all regions around the world with no regional restrictions.
1. Collected Personal Information and Methods
Adhering to the principle of “data minimization”, we only collect personal information necessary to complete transactions and provide services, specifically as follows: 1. Basic Information: Name, contact phone number, email address, provided by users when placing orders, registering or consulting; 2. Transaction and Logistics Information: Shipping address, billing address, order information, logistics tracking information, provided by users or synchronized by logistics service providers; 3. Payment Information: Payment method, payment flow, verification information, processed by third-party payment service providers, we do not store sensitive payment information; 4. Device and Browsing Information: Device model, browsing records, etc., collected automatically to optimize experience, not involving personal identification.
2. Use of Personal Information
Users’ personal information is only used for the following purposes, and the scope of use will never be expanded without explicit consent: 1. Process orders, arrange delivery, complete settlement, and handle returns and exchanges; 2. Provide after-sales services, maintenance consultations, and order notifications; 3. Optimize store operations, product display and shopping experience; 4. Identify abnormal transactions and ensure transaction security; 5. Send new products, discounts and other marketing information after consent, and users can withdraw consent at any time.
3. Information Sharing and Disclosure
We will never sell, rent or trade users’ personal information, and only share necessary information in the following cases: 1. Share name, shipping address, etc. with logistics service providers for delivery and require them to keep it confidential; 2. Share transaction information with third-party payment service providers for settlement; 3. Disclose to judicial and regulatory authorities in accordance with the law to cooperate with relevant work; 4. Share anonymized data for industry analysis, which cannot identify individuals.
4. Data Storage and Security:
Personal information is only retained for a necessary period, and will be anonymized or deleted after expiration. We adopt measures such as encrypted transmission, firewalls, and access authority control, strengthen employee confidentiality training, and strictly review third-party partners to fully ensure users’ information security.
5. User Rights and Minor Protection
Users have the right to view, modify, delete their own information, withdraw authorization, and make complaints and reports. We do not actively collect personal information of minors under 16 years old; if obtained accidentally, it will be deleted immediately.
6. Policy Update and Contact Us:
We will revise this Policy according to changes in laws and regulations and business adjustments. The revised Policy will be posted for no less than 7 days, and users’ continued use of services will be deemed acceptance. If you have any questions or objections, you can contact us through customer service email and phone number, and we will respond within 3-7 working days.